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Frequently Asked Questions
+How long does the hair last?
With proper care, our raw hair can last multiple years and be reused across installs.
+Can the hair be coloured?
Yes. Our raw hair can be professionally coloured, toned and customised.
+Is the hair true to length?
Yes. All bundles are measured true to stretched length.
+Does the hair shed?
Minimal shedding may occur, however our bundles are cuticle aligned to reduce tangling and shedding.
+How many bundles do I need?
We recommend 2 bundles for shorter lengths, 3 bundles for 18”–24”, and 4 bundles for extra fullness in 26”+ lengths.
+Can the hair be heat styled?
Yes. The hair can be straightened, curled and heat styled just like natural hair.
+How long is processing and shipping?
Uk = up to 10-15 working days.
International = up to 15-21 working days
+How should I care for the hair?
We recommend using sulphate-free products, applying heat protectant and storing the hair properly between installs.
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